Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Shipping

We proudly offer FREE Standard Shipping across Canada on all orders.

Estimated Delivery Time

• Processing Time: 1–3 business days
• Shipping Time: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, holidays, customs processing, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor your shipment's progress.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase. Zorvexy is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery timeframe, please contact us at contact@zorvexy.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will review your request and provide an appropriate solution.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: contact@zorvexy.com